Lola Howell

Experience

​

GreenHaven Interactive| UX/Web Designer | Tacoma | 2018 - Present

• Managing content for multiple websites in different content management systems (Drupal, Divi, etc), optimizing search engine results

• Working with managers to create effective content types and functionality for multiple websites and diverse customer groups. 

• Maintaining focus on accessibility standards, user-centered design principles

• Analyzing feedback from users, business owners and other data sources to identify effectiveness of websites and the ability of customers to complete their tasks.

• Performing security updates.

• Serving as project manager for several website update projects.

• Provide training and mentoring to staff.

​

Microsoft | Xbox User Research Coordinator | Redmond | 2017 - 2018

• Data coded verbatim comments, collected surveys and unmoderated UX studies

• Prepared for playtests/user studies be setting up applicable hardware, software and administrative work

• Contributed to non-testing research activity tasks such as confidentiality documentation processing, lab maintenance, tools and development testing, gameplay, miscellaneous research projects, data coding, gratuity fulfillment

• Coordinated user research study schedules by contacting prospective participants and screening them for availability and profile qualifications

• Supported User Researchers and User Researcher Specialists/Associates with administrative responsibilities related to research activity

• Implemented study session design, as provided by User Researchers and User Researcher Specialists/Associates to ensure optimal quality and efficiency of data collection throughout qualitative and quantitative research activity

• Supported User Researchers with pilot testing, taking notes during usability studies, proofreading screeners to ensure accurate logic, grammar, spelling, etc

 

Hipster Creative | UX Designer | Tacoma | 2016 – 2017

• Designed HipsterForm website including creating site map, high fidelity prototypes, color scheme, logo

• Redesigned VRTS website including creating site map, high fidelity prototypes, business cards, letterhead, created new color scheme (www.vrtechsystems.com)

• Worked on TopoBee mobile application including information architecture, low fidelity prototypes, logo, color scheme, branding guide

• Presented work during team meetings, completed revisions based on the feedback

​

UXDevsignerGirl Freelancer | UX/Web Designer/Developer | Tacoma | 2016 - 2018

• Worked with a wide range of companies, specializing in branding and strategy, provided services in UX/web design as well as web development.

 

Education

University of Washington | 2017

• Bachelor of Science, Computer Science, Magna Cum Laude (GPA 3.92)

• Bachelor of Arts, Human Centered Design, Magna Cum Laude (GPA 3.92)

 

Relevant Courses

Usability Testing and Research

Principles of User-Centered Design

Human-Computer Interaction

Principles of Web Design

Advanced Web Design

Web Design and Programming

Editing and Design for Print Media

Calculus with Analytic Geometry

Discrete Structures

Design and Analysis of Algorithms

Introduction to Programming

Programming Practicum

Fundamentals of Object-Oriented Programming Theory and Application

Software Development and Quality Assurance Techniques

Data Structures

Database Systems Design

Machine Organization

Computer Architecture

C for System Programming